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Telephone Contact Center

JCDC operates a telephone contact center designed to support your business by assuming responsibility for the incoming telephone calls. Our agents can perform a variety of basic business transactions at a reasonable cost.
JCDC is competitive and uses state-of-the-art technology and best in class contact center processes. We have higher quality agents through focus on agent assessment and training practices, and lower agent to supervisor ratios.

JCDC offers potential savings by:

  • Higher agent retention. Our agents stay with us which means lower costs for our customers.
  • Better performing agent
  • Access to State of the Art technology.
  • Best practices for contact center processes.